Hello from ShadowShadow runs the desk with you.
One place for bookings, check-ins, and the nightly paperwork. Shadow does the drafting and the watching. You stay in charge.
Arriving Tue 4 Mar • 3 nights
Arriving Wed 5 Mar • 2 nights
Arriving Wed 5 Mar • 1 night
Tonight's police report is ready. 17 guests, 9 nationalities.
Maria Lima (Booking.com) arriving today. Pre-registered, awaiting check-in.
Running a Hostel Shouldn't Be This Hard
Most hostel owners juggle spreadsheets, WhatsApp groups, and multiple OTA dashboards just to get through the day.
Managing OTAs requires switching between 5-7 different dashboards.
Staff waste hours replying to repetitive guest messages.
Check-in workflows are inconsistent and error-prone.
No single system gives hostels real visibility into daily operations.
How it worksA teammate, not a takeover.
Shadow does the repetitive work — reading passports, watching the inbox, drafting the report. You approve it. Your staff teach it your way.
Connect your bookings inbox
Gmail or Outlook, two clicks. Shadow starts pulling Booking.com, Agoda, and Hostelworld confirmations into a feed of pre-registered arrivals.
Check the guest in from your phone
Photograph the passport. Shadow reads the MRZ, the form fills itself, your staff verify and save. About a minute per arrival.
Print tonight's police report
When the desk closes, Shadow has the log ready — every guest, every passport, every date. One tap, in Lao or English.
Everything You Need to Run Smarter
Built specifically for hostels and small accommodations. No enterprise bloat.
Bookings inbox
Connect Gmail or Outlook. Shadow pulls Booking.com, Agoda, Hostelworld confirmations into one feed of pre-registered arrivals.
Today view
Arrivals, in-house, departures, overdue — the whole day's roster, on one screen, ready by the time you sit down.
Shadow
Reads passports, drafts your reports, watches your inbox. Always with your approval. Always the way your property runs.
Phone check-in
Photo of the passport, a few taps, guest is in. Built for the front desk on a phone.
One-tap police report
Lao or English. Property header, full guest table, signature lines. Print or save as PDF.
Built for your team
Invite managers and staff. Roles that fit how small properties really work — owner, manager, staff.
Real quotes from real properties, coming soon
We're building Shadow Checkin alongside our first hostels in Laos. When they have something to say about it, we'll put it here — not before.
Simple, Transparent Pricing
One price. All features. No surprises.
No contracts. No credit card required. Cancel anytime.
- Unlimited staff accounts
- Bookings inbox (Gmail / Outlook)
- Shadow assistant
- Today view dashboard
- Phone-based check-in with passport OCR
- One-tap police reports (Lao or English)
- Email support
Built for hostels in Vientiane, Luang Prabang, and across Southeast Asia.